Hotels in Tzintzuntzan

"Very clean room. staff was outstanding!!"

"Todo estuvo muy bien . "

"Me encantó las instalaciones, está en un buen lugar y las instalaciones en general súper limpias. Solo un pequeño detalle el internet no sirve y por consecuencia la televisión no podía conectarse . La chava del turno de la noche en recepción tenía una actitud muy mala. Pero, la chava en el turno de la mañana , fue súper amable y muy atenta. El almuerzo estuvo muy bien en general, limpio, rico , el personal atento en todo momento. Regresaré cuando venga de nuevo a Morelia . "

"One room did not have have air conditioner and had a smell like stale water or humid. Told staff and they poured something down the drain but it still smelled. The 2nd room I got. Not room 216. The other room was great. Clean and had air conditioner "

"Bed was soft and comfy with soft pillows."

"Excellent Hotel location in the center of the city. A lot of shopping places either goods or food. "

"Unfortunately, our experience did not meet expectations. The staff was very unresponsive—after ordering room service, it never arrived. When booking a pontoon ride, we were initially quoted one price, but on the day of the excursion we were asked to pay more, which led us to cancel altogether. Mayra at the front desk was particularly dismissive and unhelpful when we raised concerns. While the hotel itself is nice, the food was overpriced and lacked authentic Mexican flavor. We stayed in the Four Islands room, which had a terrible, pungent sewer smell that made the stay uncomfortable. Overall, the property has potential, but the service and maintenance issues significantly impacted our experience."

"We loved our stay at this hotel! The location next to a beautiful outdoor mall was perfect, and the staff was incredibly friendly and welcoming. The hotel was spotless and beautifully decorated for the holidays. Our top-floor room was lovely, and room service was excellent. The breakfast buffet had plenty of options, and there were also great nearby food choices at the mall. One small suggestion for improvement: I hope the hotel considers removing room numbers from the key cards, as it could be a safety concern if a card is lost. Overall, this hotel exceeded our expectations, and we would definitely stay here again. Highly recommend! "

"Good hotel to stay and professional team"