Hotels in Durham

"This is my second time staying at this hotel. It is nice and very crazy and sits in a very great location. The staff is very kind and helpful."

"Great location and great service "

"Friendly staff, clean rooms"

"Fabulous stay in perfect location, all staff were friendly and helpful, shoutout to Andrew and Tessie in particular for excellent service of the lovely breakfast, room was comfortable with every amenity required. If I have to find a fault I can only cite the pillows were not to my personal liking."

"A very warm welcome on arrival, with a clear explanation given of things that we needed to know. Help offered with bags and an escort given to our more than pleasant booked room (Cathedral View). Facilities in room all that one might require, and with a comfortable bed. Very tasty breakfast options available from 07:30 am with a range of beverages. An easy check out procedure on departure. One thing that has to be said is that my partner and I found the room somewhat over warm through the night, despite the fact that we had turned off the radiator. A reason that occurred to us was that with the room being at the top of the property, perhaps it was a case of all the heat from below rising. Overall though, very highly recommended. "

"Everything from the check in staff to the breakfast made was all great"

"Staff were all very nice, room was nice and big. Clean, breakfast was nice but couldve been a bit hotter. Pillows were like slabs of concrete. But we had a lovely time and will definitely be back. Good access to town and quey side. It was not free breakfast as indicated on survey, we had to pay £12 each if booked the previous day, which we did. Party of 4 people."

"Friendly staff, great location and room was pleasant "

"the Staff were very helpful and overall customer service was great "