Hotels in Chan Chemuyil

"Great amenities (multiple pools, multiple restaurants, multiple bars, multiple separated areas for families, kids, and adults only, etc.) , very friendly and helpful staff, great variety of foods and beverages, good entertainment, and beautiful beaches. Convenient mini bank in the lobby, as well as a travel agency, pharmacy and gift shops. The suite was very nice and comfortable, although it had a musty smell that lasted throughout our entire stay. That was the only negative. Overall, fantastic experience e definitely recommend!"

"Staff service"

"Clean rooms, excellent food and never ending cocktails that were delicious. Just be mindful if you have any mobility issues, the resort is extremely large and there are a lot of steps, many of which do not have hand rails. There are shuttles but they are few and far between and can take over 30 minutes to wait at a shuttle stop, assuming there are enough available seats in the one that comes by. If you want to eat at the restaurants, reservations were a challenge and very frustrating because restaurants that were “fully booked” were empty when when you walked by them and when you speak with the hostess, they would not seat you even when people were more than 20 minutes late for their reservation time. They all claimed they had to hold the spot in case the party that reserved ever showed up. I’ve been to many other resorts and they generally have a 10 or 15 minute rule and you lose your spot if you’re not in time. The buffets are great but it would have been nice to try more restaurants while we were there. "

"Everything was great "

"We loved our stay at Coco Unlimited! The food and drinks were better than expected. The rooms were clean; the staff was kind and attentive. Being right on the beautiful white sand beach was amazing! "

"Property was very clean, big and food was great! Loved our stay. "

"Amenities for kids were great the rooms are clean and staff is very attentive and pleasant. "

"Stay was in November 2025: Exceptionally clean and a modern style facility. Breakfast buffet has many, many options that you'll find something to satisfy your taste. The other restaurants and good was good as well with our favorite being the steak house restaurant as we decided to eat there twice during our stay for dinner. Our next favorite would be the Hibachi restaurant. We were Enclave members and absolutely loved the separate quarters and amenities for VIP members. The staff were all so friendly and helpful with a special thanks to Eduardo our personal concierge who introduced himself on Whats App before we even arrived and then meet us on day one and made us feel like we were his only attending guests. The resort is so so so huge, but luckily we stayed in building #1 as a VIP (Enclave) members and did not have to experience far walks or waiting for the curtesy golf carts for guest. We encountered plenty of raccoons on the resort that roam freely however if you truly don't bother them they won't bother you. My daughter and I had a great time celebrating her 35th birthday and overall I give this resort a 10 out of 10. I honesty can't find something that I ultimately disliked. "

"We stayed for our honeymoon, first time going to an all inclusive and it was perfect. Helios breakfast & lunch was our go to everyday. Our waiter Alejandro for chic cabaret and bingo was AMAZING. Our butlers in villa 69, Itzel & Moses were also wonderful. And all the bartenders were amazing as well. "