东城街道酒店预订

"房間很好，早餐更好，職員服務態度良好，有專車去華發冰雪熱雪奇蹟 但需提前預約"

"房間非常舒適"

"服務人員親切"

"非常好的商務住宿體驗，還有免費自助洗衣，下次還會繼續住"

"高質數的客房，浴室的花灑頭出水非常好，客房補給物資非常快"

"房間煙味很重，明明選的是無煙房。清潔需要加強。"

"去东莞松山湖旅游度假，可以选这个酒店住宿，它是一个老牌的国际性品牌五星级酒店。 位置：位于松山湖风景区的北部，自成一个度假区，私隐度高。 酒店装饰：经典豪华典雅风格、云石、木与玻璃材质的结合。 房间：房间大、有露台、可看到松山湖景。 娱乐休闲设施：健身室、单车租赁、室内及室外游泳池、私家人造沙滩、私家湖边漫步小径。 餐厅：日式、西式、自助餐厅、中式餐厅二家。 服务：职员有礼、服务周到。 住宿体验：整体感觉住得舒适，是度假休闲一流的酒店。 不足之处：电视接收不良、画面不清。室内空调不能调较。"

"Official check in time is 2pm, but they offer their guest to checked out at 3pm. People who come check in at 2pm has no room. Booked two rooms with my friend. We arrived to the hotel at 4pm they told us there was no rooms ready for us yet, and we have to wait for two hours to have room ready for us, at 6pm only one room was ready. We continue to wait, at 7 pm the 2nd is ready but they gave us a smoking room which when we make reservation we booked a non-smoking room. Asked them to change our room, but same answer “no rooms is ready yet, janitor is still cleaning the rooms” at the end they were able to give us back a non smoking room but we had to wait til 9pm. Official check in time was 2pm but we don’t have our room until 9pm, you can see the janitor tidy the room very rush cause many stuffs was not clean and no compensation offer to their guests. If you want a place to rest, not recommended cause you will get very tired dealing with their staffs. So many communication error even tho we can speak mandarin. Won’t pick this hotel ever again and NOT RECOMMENDED"

"客房很不衛生，沒有打掃乾淨，桌上還有大片油漬，地毯鞋印、地毯頭髮沒清潔, 飯店外週遭環境骯髒"