Hotels in Juanillo

"We did have an issue with Christmas Eve dinner reservations. We did not know they were needed until I saw it posted in Facebook. Made a note on Facebook and received a call from Guest Services. Went there spoke to a representative who then got the assistant manager. Her name was Ines. She listened to my concerns as why we were not told during the check in process that certain restaurants were closed on Christmas Eve and that reservations were needed. I told her it was our anniversary and we wanted to go to the steak house but it was closed. We decided to go to the buffet after speaking to people who we met there. They have been to the resort for 5 years at the same time and stated the buffet was excellent. They were right. Ines was there when we went to dinner. She wished us a Happy Anniversary and took off. When we go back to our room she had it decorated with balloons, a heart of rose petals on the bed and Mylar balloons saying Happy Anniversary. She went above and beyond to make our night special. She also called the next day to make sure everything was ok. We truly appreciated what she did for us Thank you Ines for all you did. This is our 2nd time at Majestic and we will be back next Christmas. Everyone from the staff was so friendly and always remembered us when we came in the restaurants or buffet. They remembered what we drank etc. We had a fantastic time"

"Great time people are off the chart friendly. Weather was amazing. "

"Great place, huge resort, many pools and restaurants, and a wonderful beach, highly recommended to everyone ."

"It was great!"

"The staff here are AMAZING!! We originally booked elsewhere and had so many issues that we ended our last 5 nights at Melia Caribe and it was amazing. The staff are so friendly and really want to make your stay great. We arrived at almost 11pm and they placed us vip, room near the ocean and happily welcomed us at that time of night. Food was good but what makes this place amazing is there is something for the kids to do the whole day! Water park during the day, playstations for the kids, game room and a separate play place you take a shuttle to for miniature golf, rope climbing. Nightlife was always going on. Although resort needs some upgrading i would gladly come back for the staff and endless things to do for my son. Thank you for making our trip a memorable one! We are so grateful to the staff and will be back in a few months! My son loves it so much and didn't want to leave! Thank you again for everything!"

"great place to stay"

"Meliá Punta Cana Beach no solo es un lugar hermoso, es el escenario de momentos inolvidables. Lo que realmente lo hace extraordinario es su gente: el personal del bar de la piscina, el bar del rooftop y los restaurantes, siempre atentos, alegres y llenos de calidez, crean recuerdos que se quedan en el corazón. El equipo de recepción y los conductores hacen que todo fluya con amabilidad y profesionalismo desde el primer instante. Esta fue mi segunda visita y, sin dudarlo, volvería para seguir creando más momentos inolvidables."

"everything was spectacular"

"Love the room and the beach! "