Hotels in Flaine

"Great"

"Nice, big apartments and great location. We stayed here last year also. Check in experience isn't great. They have absolutely no luggage storage. That would be a huge improvement for this place. I'd even pay extra. For the 2nd year in a row we had to make our own beds but weren't given enough sheets or pillow cases, and reception open hours are extremely limited. It has a sauna and steam room, but you need to pay and book to use these. It's difficult to plan ahead for the exact 30 minute window you want to use it days in advance. Simple changes to the customer experience could make this a great location"

"Friendly staff. Excellent accommodation for a family. Great facilities. Even the sofa bed was very comfortable. "

"Very helpful and friendly staff. Made us feel very welcome. Hotel location is ideal for ski shop and getting the gondola to the slopes. Hi quality buffet and breakfast."

"Friendly staff, great buffet, ski hire and spa facilities. A really enjoyable stay"

"Great skiing location for Flaine and the Belambra did not disappoint. Overall a great hotel, would definitely return and recommend to others!"

"Basic, be prepared to make your own beds (linen provided but double bed’s flat sheet was too small), and clean the apartment. Limited toilet paper and no toiletries. Ski locker corridor, cold swimming pool. Good location, next to Flaine Forêt ski lifts. There is a spar and ski rental, esf ski lesson shop within 5 mins walk."

"No joining instructions were sent prior to arrival. The resort had no idea of the booking because it was a private apartment rented out on Hotels.com by another company. I had to call to get someone to tell me how to gain access to the apartment. The resort were going to charge me for parking but I showed that the listing stated parking was included. When we got into the apartment there were no towels or bedding. Had to call again. Was told that the listing stated that this was not included. That is not true. I had to go to the resort and ask to rent towels and bedding which cost an additional EU 47 and I had to pay a cash deposit (which I did not have). Then during the stay the hot water tank started making loud noises all night that kept us awake. In the morning the tank had leaked water all over the floor. I turned the electricity supply to the tank off for safety reasons. Informed the management company about the problem. They did not respond. Left very disappointed with the entire experience. This is the worst experience I have had in the many hotels.com bookings I have had over many years. "