Hotels in Zona Hotelera

"Beachside location, charm, laidback vibe and great beach. Staff ever-friendly. "

"Delek was a perfect experience from start to finish. The staff was more than accommodating and made my birthday extra special with the sweetest touches. Would highly recommend for convenience (we walked everywhere) and the warm, friendly and beautiful beachfront environment. Restaurants were wonderful as well! "

"Great hotel! Good service but expensive restaurants, Chicago downtown prices!"

"Staff was really nice, beachfront room was amazing , best hotel in zona hotelera in my opinion, kinda far from everything else though. Good at every restaurant was amazing. I recommend going to breakfast early so you’re not there when it gets too busy. Overall beautiful property"

"Great room, exceptional service. Very easy to valet"

"The room we had was incredible, amazing views, privacy, we were blown away. The only thing we didn’t like is that there was no fridge. So we couldn’t keep our water bottles cold. We also tried to take showers around 11:30pm and no water came out, it just had no water pressure. So we tried in the morning and it worked. Breakfast was great. "

"Room was wonderful and very clean . Made you feel like you’re in a tree house. Staff was very helpful and friendly. Many restaurants to choose from . In the heart of the hotel zone it was a lot of fun. "

"We couldn’t be happier with our stay! I booked this because the bungalow had a balcony with unobstructed views of the beach/ocean… When we arrived they wanted to move us because the property beside them was having an event… Listen,Tulum is known for its EDM music scene and nightlife so I can’t complain. We asked to see both rooms and they were more than willing! We chose the room they had wanted to move us to and it was perfect! Little of an obstructed view but at the same time it really was simply amazing and we decided to book an extra night before we decided on dinner that night! Let’s talk food… Tamarindo/Pasha were great although they didn’t look like much on the walk by. Tamarindo had a slightly better breakfast offering than the new cafe on the beach at the hotel but only slightly. Plenty of Michelin rated restaurants within walking distance and priced similar to/slightly less than “fine” dining in the US. The staff was amazing! They were always available but at the same time they weren’t over your shoulder! My only “dig” on this place is that it could use a little upkeep. It is by no means falling apart or “gross” but some of the thatch roofs had tarps to prevent leaks that really just should be repaired/replaced… Boho chic outdoor furniture on pool deck that should just be thrown out… Given the jungle setting the tarps were almost unnoticeable but I’m that guy! We will… not would, stay here next time we are in Tulum and it was a bargain at their current rates! "

"The staff was very attentive! The property was stunning ! Good activity program for rest and relaxation! 10/10. "