"I have booked the room for my colleague and she arrived very late to the hotel. However, the room was not clean and tidy up… as it was late at night, have no choice but to take the room which was not the type we booked…."
"The manager charged $15/night parking free without caring about our argument. However, other guests parking on the other side don’t pay for parking. He also grab our instant noodles, which is not professional behavior."
